Cellular networks are complex high-tech communication systems. Their functionality is so wide that you can talk about it for months. Subscribers are offered dozens of tariffs and hundreds of additional services. And in order to make communication more convenient, the networks operate answering machines, auto-informers, help desks and much more. These services often help us get the information we need. Let's see what “Subscriber is temporarily blocked” means in MTS - we can hear this phrase from an autoinformer when calling certain numbers.
Voluntary blocking in MTS
A loss mobile phone with an MTS SIM card is a real tragedy. After all, our contacts, photos and videos, applications, credit card information and much more remain on board. And there may be funds left on the balance sheet, which are often used to pay for various goods and services. Thus, losing a mobile phone does not bring anything good. Therefore, the first action if you lose it is to block the number through the MTS help desk.
If MTS says that a subscriber is temporarily blocked, this may mean that our the interlocutor for some reason set a voluntary block. And it will be possible to contact him only after he takes it off. Numbers are blocked for many other reasons:
- Due to theft of a mobile phone;
- During the holidays - so that no one disturbs;
- When the number becomes unnecessary.
If you hear the phrase from the MTS answering machine “Subscriber is temporarily unavailable,” then you have no choice but to try calling later.
Financial block
“Subscriber is temporarily blocked” on MTS - what this phrase means is known to many. Especially for those who forget to replenish their balance. No money in the account - no connection, everything is logical. If you call your friend and hear a blocked message, this may mean that he or she is unable to Money. Sometimes this situation arises when the subscription fee for MTS services is charged - the balance “flies” into the negative, and the auto-informer begins to tell all calling people that “The subscriber is temporarily blocked.”
Forced blocking
If a person does not use his phone number on the MTS network for a long time, he may lose it. When you call such a number, you can hear the phrase “Subscriber is temporarily blocked” on the handset. This already happens when the telephone number is finally taken by the MTS operator and blocked until it is transferred for sale- after some time, it will be transferred to another MTS subscriber.
If you hear the phrase “Subscriber is temporarily blocked,” this may mean that the MTS number is subject to judicial blocking. This often happens when dealing with telephone hooligans. Also, the judicial block is used during the investigation when unraveling serious crimes - all this time, callers will hear a message that the MTS number is temporarily blocked.
Actions of callers when a number is blocked
If you hear such a phrase when trying to call your interlocutor, you have no choice but to call later. If you know for sure that this person’s balance has been reset, then you can top up his account - after a while his phone will be unlocked. Also you can try to find out the reason for the blocking through the support service– most often they disclose information about financial blockages. In other cases, you can either wait or try to call the subscriber on his other phone.
Please note that if the called subscriber has blacklisted you, the phrase “Subscriber is temporarily blocked” is not pronounced by the autoinformer.
Hello, friends! If it is important for you to constantly stay in touch, then the phrase: unavailable for the subscriber this type connections - leaves you confused.
Most often, nothing terrible happens, but we will look at what such a text means in more detail.
Let's find out how to understand what this answering machine phrase means.
The following reasons may contribute to this:
- If the subscriber has a negative account and the incoming service is disabled.
- With the score close to zero. This happens when you are in roaming.
- In case of voluntary blocking.
- If there are problems with the SIM card.
- Due to network failures.
- Due to signal problems.
Let's take a closer look at why the answering machine produces such a message. In some cases, it is still possible to contact the subscriber.
Let's find out how to get through in the following situations.
No money
If you receive a message “this type of communication is not available to the subscriber” due to insufficient funds, then in some packages or from another operator, incoming messages may be disabled.
You can also top up your account with a small amount or pay a subscription fee according to the tariff.
Locking option
If the balance is negative, incoming messages may be blocked. This can happen when you are in roaming.
Even if the number is blocked and if the answering machine says that you cannot get in touch, there are other ways to contact the subscriber.
Your interlocutor will be able to respond to SMS if there is no way to get through. This option is even available for free when traveling abroad.
If the user is roaming, you can send SMS.
Network problems
A network failure can occur with any operator, like Tele2 or any other. This is due to problems in telecommunications infrastructures.
In rare cases, messages about communication difficulties may also indicate equipment failure.
If the service is available and there are no problems with money, then make calls with a short interval. Operators often fix the problem quickly.
In such a situation, you can also send SMS.
Try these steps:
- contact support;
- wait until the problems are resolved;
- look at the coverage map.
Problems with the SIM card
Communication may not be available if there are problems with the SIM card. In this case, it will be recorded by the operator, but will not work correctly.
In this case, you need to contact the subscriber in another way. If the fee has been paid in full and the problem persists, the card should be checked and replaced at the post office.
If the number is not in use and a debt has formed, it is recommended to check the expenses on the website and deposit money to get a positive balance.
You can inform the subscriber that his card does not accept calls.
What to do if your phone is turned off
If the mobile device is disabled, then a voice message that the subscriber is out of coverage area or that he cannot receive the call. If there is a service "they called me", then the subscriber will receive a message when he appears on the network.
You can send a message or make a voice recording to your answering machine. If negative balance not redeemable for a long time, then paid and free services can be disabled.
You can also leave a message or wait until the network appears.
Bad signal
The signal unavailable message may occur when the signal is not reliable. For example, in 2 G coverage areas. In this case, you can view the overlap map on the provider’s website.
The subscriber may also be unavailable when moving in border areas. This happens when a train moves through the territory of another state or in areas covered by cell towers of foreign operators.
To maintain communication, you need to activate roaming and top up your account.
Such problems may also arise when using an LTE 4 G card. If the subscriber does not have such capabilities, then there may be no connection.
Problems will also arise if the subscriber is outside the coverage area.
In this case, it is worth changing the phone settings and calling the subscriber in 2 G format. In new devices this can be done without problems, but there are some restrictions in the settings.
I hope that simple recommendations will help you quickly determine what the problem is.
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The standard message about subscriber unavailability is “The subscriber’s device is turned off or is out of network coverage”. However, sometimes you can hear another message: “The subscriber is temporarily unavailable, call back later”. Many subscribers wonder what the difference is between these two messages.
Essentially, they mean the same thing: at the moment, the device on which the SIM card with the called number is active is not registered on the network. But there are some differences:
- Message “Subscriber's device is turned off” sounds if the phone was regularly turned off (that is, with the power button) or was absent from the network for a long time. As a rule, this message is played almost immediately after dialing the number, since the network already “knows” that the subscriber is inactive and immediately reports this. In addition, this hang up signal sounds if your number is blacklisted.
- Message “Subscriber is temporarily unavailable” sounds if the phone was recently online, but at the moment it is not possible to “reach” it at any base station. As a rule, this message sounds after a pause: you dial the number, wait a little, and only then hear the message. This means that the network was “looking” for the subscriber, and his absence was a “surprise”.
Under what circumstances can the “Subscriber temporarily unavailable” message sound?
Most often we hear a notification that a subscriber is temporarily unavailable in the following situations:
- A person is in an area of uncertain reception, and the connection on his phone either disappears or appears. Accordingly, even a change in wind direction, or moving a meter deeper into a building, can determine whether a person will be in touch.
- The subscriber uses a phone with two (or more) SIM cards in alternating mode. It becomes “temporarily unavailable” for the operator while talking on other phones. In this case, this message can be regarded as “busy”.
- The subscriber's phone ran out of charge and the device turned off. Accordingly, we can assume that the device turned off relatively recently.
- A person moves along the subway or is in a semi-basement room, where due to poor signal quality the connection is lost.
However, these are the most common reasons for such a message. But there are other reasons.
Exotic causes of the error “Subscriber is temporarily unavailable”
- Incoming calls to your phone may be blocked. For example, if a person is roaming and does not want to pay for incoming calls, he can block them. In this case, it will become “temporarily unavailable” for all subscribers.
- The phone may be forwarded to another phone number that for some reason does not work. In this case, a message will also sound that the subscriber is temporarily unavailable.
- Can work on a smartphone various programs blocking calls. This means that the phone has become a victim of a virus or you have been blocked.
In addition, it is important to monitor whether there is an established connection (if seconds are counting). Since at one time fraud was widespread in Moscow: an advertisement was published in the newspaper with a very attractive vacancy and a paid premium number was indicated. After this, the scammers included the message “Subscriber temporarily unavailable” when calling. As a result, people who called this number several times paid for the connection and for the entire time they listened to this message.
Use call notification services
Mobile operators offer services that automatically send SMS as soon as a subscriber who was “temporarily unavailable” appears on the network. This convenient way track the appearance of the desired subscriber, and the simplest solution to the problem of communication interruptions.
Very often, recently, some MTS clients hear when calling: “This type of communication is not available to the subscriber.” This phenomenon used to frighten me and make me panic. Especially if a parent is trying to reach their child. True, now this message does not cause anyone much panic. After all, you may hear a statement for various reasons. Often the situation is resolved easily and simply. Are you being told that this type of communication is not available to MTS subscribers? Let's try to figure out what could be causing this kind of phenomenon.
No money
Please note right away that this statement can be pronounced in almost any situation. And the first thing you might think is that the user does not have enough funds on his phone. The one we're calling. Such cases occur especially often with subscribers in roaming. After all, they pay for incoming calls.
Did you hear the answer: “This type of communication is not available for MTS subscribers”? Wait a while and notify your friend about this phenomenon. Let him replenish the account balance on the SIM card. After this, you can resume the call attempt. Practice shows that after paying any fee, the connection is restored and operates as usual.
Lock
There is another option why this type of communication is not available to MTS subscribers. For example, sometimes this message is spoken when calling a blocked number. It doesn’t matter whether it was done voluntarily or not - the fact remains a fact. There will be no talk of any blocking or insufficient funds in the account.
Why does this happen? Nobody can answer this. The MTS company calls this phenomenon a feature of the network. After all, all messages are spoken in a robotic voice automatically. And sometimes, instead of information about the reason for the blocking, it is simply reported that this type of communication is not available to the subscriber. Only unlocking the number can help here. Either voluntary (if your friend blocked him himself), or forced - carried out when replenishing the account on the phone to a positive one. In any case, take this feature into account.
Network failure
What does it mean: “This type of communication is not available to the subscriber”? Situations often occur in which various failures are observed in the MTS network. In this situation, making calls and working with the telephone and the Internet is almost impossible. And you may hear that this type of communication is not available to MTS subscribers.
It turns out that such a message is also an indicator of a network failure. If in previous cases it was still possible to somehow influence the course of events, then here you will have to be patient. You will have to wait until the connection is working. Only then can you resume attempting outgoing calls.
SIM card
This is not all that may concern our topic. The thing is that a message like “this type of communication is not available to the subscriber” can be voiced if your potential interlocutor suddenly works with a SIM card that is not intended for making calls. What does it mean?
Everything is easy and simple here. There are SIM cards that can handle both calls and the Internet. Practice shows that in this case you will have practically no problems with calls. And there are SIM cards designed exclusively for the Internet. For example, for home connection. And they do not have incoming call support by default. If you call such a number, you will encounter the mentioned problem. There is no way to fix it. Unless you buy and use a universal SIM card from MTS.
Phone disconnected
Another case that can unpleasantly surprise subscribers is when the interlocutor’s phone is outside the network coverage area. Often this is exactly what the robotic voice is telling you. But no one says that this is some kind of sacred rule. Sometimes the answering machine reports that this type of communication is not available to the subscriber. Non-standard, but still this option has a place.
In principle, the same applies to cases when the interlocutor’s phone is turned off. At MTS, a similar trend is observed extremely often. Instead of informing the caller that the phone is switched off, they scare him with incomprehensible expressions. If it is possible to contact the owner of the SIM card in some other way, be sure to notify him that when trying to call, such and such a phrase is displayed. Let him check the balance and make sure that the mobile is in the MTS coverage area.
Signal
Another problem is a weak network signal. He gives birth poor quality work connections from all mobile operators. Including MTS. If you decide to call someone and hear that the type of communication is unavailable, but at the same time you are sure that all of the above scenarios do not suit your case, it’s time to complain about the signal level.
Most often, these types of messages are spoken when the subscriber is in an elevator or subway. This also includes areas remote from the city. For example, a forest or forest. If the interlocutor is relaxing in nature, then this problem may well appear.
The situation can be corrected only by changing the location. As soon as the subscriber finds himself in a place where the network works well and the signal is set at maximum levels, you will immediately be able to call a particular number. A little patience and the problem will be solved.
As you can see, there are quite a lot of options in which a robotic voice reports that this type of communication is not available to a subscriber on MTS. And it is impossible to say with certainty in what case these words will be spoken to you. There are often cases when you can call a person from third-party operators, but not from MTS. In this situation, it is better for the person receiving the call to go to the nearest mobile phone store for advice. Perhaps there was a system failure due to which MTS network subscribers are now unable to reach the number. In any case, the situation at the mobile phone office will be corrected very quickly. The main thing is don't be scared. Remember that it is extremely difficult to accurately determine the cause of such an incident. Just know that it indicates some failures and malfunctions in the MTS network.
It often happens that after dialing a number the right person, we hear in response a very unpleasant phrase: “The subscriber is temporarily unavailable...” A completely logical question immediately arises: “What happened?” What is the reason for the lack of communication with those who urgently need us? And if a similar situation is repeated quite often, it begins to irritate. So let's find out why this happens?
Fast communication is an advantage of mobile technologies. When connecting two phones, malfunctions can occur either due to a breakdown of the device or lack of contact. When transmitting a signal, the route between the user's device and the base station is the most vulnerable point. Depending on this distance, the signal level changes. In addition, you may hear the phrase “subscriber unavailable” if the mobile communication device is located
in the basement, elevator, deep in buildings with thick walls and reinforcement, or on the ground floor. Not the best place for mobile phones - a road tunnel and a stretch. Here, too, very often the subscriber is unavailable. In addition to these “radio-opaque” places, there are a number of others.
Mobile operators often build their networks with insufficient safety margins. The reason is that it is unprofitable; a large system with a small number of users is unprofitable. Therefore, especially in holidays (New Year, for example), it is not possible to make a call due to the heavy load on the network. However, there are very few days like this, and everyone is probably already accustomed to this situation.
It often happens that a subscriber is unavailable due to a breakdown or maintenance. In this case, the loads are transferred to neighboring bases. The latter are not designed for a large number of users. Therefore, the connection with the subscriber is lost.
Network congestion also occurs due to operator marketing campaigns. These could be unprecedentedly low prices for certain services ( low price for conversations within the network). The result of such an event is overload and the inability to connect with the subscriber at some moments.
How can we solve this problem? Can handle it additional equipment. To prevent a voice from appearing informing that the subscriber is temporarily unavailable, MTS, for example, supplies its stations with the most modern equipment, which has enough resources. In addition, this company is reconfiguring existing networks. This is being done due to the emergence of new high-rise buildings, as well as microdistricts.
Trying to cope with the “subscriber unavailable” phenomenon, Beeline, another mobile operator, is also developing projects that improve the quality of the connection. In addition, to improve the service, base stations in new areas they are placed as close as possible to the problem area.
No network is immune from failures, and if a subscriber is unavailable, perhaps even for a long time, there is no need to panic or get annoyed. There are certain standards that operators must meet. For example, successful connections should not fall below 95%. No one guarantees 100% communication. But for the most part, operators provide a sufficient level of communication.
