American scientists have selected and systematized more than 400 questions that an applicant could theoretically hear during an interview. However, in practice, an interview most often comes down to 10-15 standard questions and several additional ones, depending on the specifics of a particular vacancy. “Forewarned is forearmed,” says popular wisdom. So in this article, we want to warn about those difficult questions that recruiters often like to ask potential job applicants.

"To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science."
— Albert Einstein

Your career at a particular place of work will depend on your first meeting with the employer. You need to be sure that your appearance, language and behavior are good, and you should be prepared for the questions that always arise when applying for a position. Some of them are considered standard and have long been memorized by both employers and job seekers themselves.

There are two main goals to pursue. Firstly, give the interviewer the information that really interests him, because he is conducting an interview for a reason and questions are asked for a reason. Secondly, you need to strive to provide information about yourself that will help you get a position.

"Successful people ask better questions, and as a result, they get better answers."
— Tony Robbins

No matter what pitfalls you encounter, don't forget your main task- demonstrate your qualifications and personal qualities, corresponding to the proposed position. As you observe the interviewer, be prepared to make adjustments to your behavior if necessary. Stay calm, collected, and don't forget your sense of humor. Humor - best way out from almost any situation.

Often, challenging interview questions are blatant misrepresentations of what you said. They are used to confuse and disorient the candidate. For example, an interviewer, conducting an interview, formulates the question like this: “Tell me about yourself,” and after your story states: “Why did you come for the interview? After all, you are not suitable for this position! Correctly refuting such statements will significantly increase your chances of success. There is no need to resort to lengthy arguments - just say that what the interviewer said is not true and you are ready to prove this with specific examples. At the same time, show restraint and do not rush to present your arguments. If evidence is needed, the interviewer himself asks clarifying questions.

You should also not give negative feedback about your previous place of work, bosses and colleagues, since your interlocutor may regard this as a potential threat to his own company or person. It is better to name a neutral reason for dismissal: irregularity cash payments, lack of growth prospects, remoteness from the place of residence, inconvenient work schedule, etc.

And most importantly, remember that the employer will immediately see that you are nervous or afraid of the interview. The only question is whether he will understand your condition correctly. So be focused, have a clear head, and always answer honestly and thoughtfully.

"Questions are never indiscreet, answers are sometimes."
— Oscar Wilde

Interview questions:

Tell us about yourself

Correct answer. You should immediately lay out your advantages over other candidates similar to you (experience successful work, special achievements in their professional field, natural abilities, etc.), emphasizing your desire and full readiness to take this position. Speak calmly, confidently, briefly and precisely.

Error. Formal and dry presentation of biographical data, excessive excitement or emphasized indifference, confusion in simple facts, emphasis on minor details, verbosity.

What difficulties do you see in life and how do you deal with them?

Correct answer. Express yourself in a positive way: there is no life without problems, but difficulties can be overcome, a person’s fate and career are in his hands, people, for the most part, are friendly and ready to cooperate, failures mobilize strength.

Error. Gloomy perception of reality: complaints about fate, bad luck, injustice and constant insoluble problems, blaming other people and external circumstances for everything.

What attracts you to work in this position?

Correct answer. Give specific arguments in favor of the fact that this particular position will allow you to fully realize your aspirations, abilities, knowledge and experience, and the company in your person will acquire an irreplaceable employee (“I have experience in this particular market segment, great connections, a lot of experience and etc.").

Error. Standard phrases: “I am attracted by an interesting job... prospects for growth... good salary.”

Why do you consider yourself worthy of this position? What are your advantages over other candidates?

Correct answer. Without false modesty, present your “trump cards” if you have not done so yet, or add to what was said earlier (work experience, specialized education and availability of additional education, successfully completed projects, etc.).

Error. Weak arguments in your favor (“I have no work experience, but I would like to try.”), an indication of formal personal data (“Read my resume, it says everything.”).

What are your strengths?

Correct answer. Honestly identify those qualities of yours that are valued at this job in this position. Professionalism, activity, decency, goodwill towards people, truthfulness and devotion are always and everywhere valued.

Error. A cutesy, modest answer: “Let others judge that...”.

What are your weaknesses?

Correct answer. Readily name 2-3 of your shortcomings, skillfully presenting them as advantages, for example: “I always tell the truth to the face... I am too demanding of myself and others... I am often called a “workaholic”, etc. Remember: weaknesses should be a continuation of your strengths.

Error. An honest admission of shortcomings (badly familiar with this kind of work, lacks special education, lazy, hot-tempered, etc.).

It is also wrong to say, “I have no shortcomings.” - this is perceived as a lack of criticism towards oneself, a tendency to blame colleagues in case of failure, or simply as a lie.

Why did you leave your previous job (decided to change jobs)?

Correct answer. Speak positively about your previous place of work, managers and employees. The reason for dismissal is the desire to fully realize one’s capabilities, to get more difficult work and high salaries.

In extreme cases, the reasons can be given as the distance between home and office or the layoff of an entire department (not you personally).

Error. A story about a conflict with management or employees, criticism of a previous place of work and people, an admission of the ineffectiveness of one’s work.

Will your personal life interfere with work associated with additional loads?

(irregular working hours, long or long-distance business trips, etc.)

Correct answer. Answer in the sense that you are ready for additional workloads, which, however, should be discussed more specifically.

Error. Immediately agree to everything or refuse everything, explaining this by family difficulties, the presence of small children, etc.

How do you imagine your job (career) in 2 years (five, ten years)?

Correct answer. You should answer that you are planning career growth in the future, formulating the stages and goals of your personal career. It is better to moderately overestimate than to underestimate yourself.

Error. Surprise and answers: “How do I know?”, “I have no idea.”

What salary are you expecting?

Correct answer. Find out the salary range for this position and name a slightly higher figure than the one you are willing to accept.

Error. Underestimate or overestimate yourself.

“They cannot but exist,” says Grigory Cherkasov, commercial director at Citilink, “if the employer’s vacancy really interests you. While studying the company’s website, you probably couldn’t find all the information you were interested in. It would be appropriate to point this out during the interview. The job description also may not include all the details that relate directly to your expertise, so asking questions to clarify “ dark spots“will demonstrate to the employer how well you understand what you have to do.”

Nowadays, the employer not only asks questions, but also likes the applicant to show interest in the company for which he wants to work. The opinion of the employer’s representative who conducts the interview depends on the initiative of the applicant, on his, albeit ostentatious, but still interest. And it is in the applicant's interest to make a good impression.

Along with pre-thought-out responses to possible questions The employer needs to prepare his own list of questions to ask the employer at the interview. Here are some questions, after receiving the answer to which, the applicant will understand whether he needs this place of work, whether the position that is offered is suitable.

• What will be the job responsibilities(what tasks and plans will be set for the potential employee, what exactly will he do in the company, and is it also worth asking the question about interchangeability)?
• What are the reasons for this vacancy?
• What is the procedure for applying for a job in a company (work book)?
• What working hours are accepted at the company (including breaks during the working day, overtime work)?
• What probation? Is mentoring developed in the company, does it provide for the introduction of a new employee into the course of company affairs, is the workload given immediately or gradually?
• Which one in the company social package: Is it fully complied with? Labor Code, is medical insurance, food, corporate fitness provided? Separately, it is worth clarifying about the payment of sick leave.
• What employee motivation programs have been developed in the company (bonuses, training, etc.)?
• How can you characterize the “superior-subordinate” relationship?
• What meetings/planners/meetings will you have to participate in?
• What plans does the company have in its market segment?

At the same time, it is worth showing the employer your interest in the proposed vacancy, as well as trying to make compelling arguments that the employer has exactly the person they need. It is also worth asking whether remuneration is indexed, how often the level is revised wages, are there any formal procedures for this or does this procedure occur automatically (for example, annually).

If you are rejected, be happy. Everyone who refuses denies himself first of all. Remember that not only the employer chooses you, but you choose him too. And you choose to a greater extent than he does. If you don’t like something, you leave. They offered you a higher salary - leave. Circumstances have changed, you have moved to a new place - leave. Found more interesting option— you tell him at the last moment and leave. You used it, worked for a year, and went on maternity leave at the company’s expense, although at the interview they said that you weren’t planning anything like that for the next 5 years. Of course, he wants to calculate all these risks and that is why he is so cynical and dry - he sees the catch in advance. It is you who choose. Stop shaking like a hare. You are trembling not because you are afraid of rejection in the workplace, but because you are afraid of rejection IN PRINCIPLE. It's all because of your painful sense of importance and low self-esteem. Increase your self-esteem, respect yourself and other people's choices. You are no worse for being rejected. You will find someone you like better, that's all.

Tricky questions from employers. What to answer?

What to answer is up to you. But I will tell you what he would like to hear. When asked about the reasons for leaving your previous job, he definitely would NOT want to find out that your previous boss unfairly deprived you of bonuses, did not listen to rational suggestions, insulted or dirty-harassed you. When you wash dirty linen in public, you don't want to deal with. It is better not to say anything negative about your previous place of work. I quit, they say, because the company had financial difficulties, or I stopped growing professionally, I want to develop and learn new skills, improve the level of my professional competencies.

Why do you often change jobs? It’s better to write your resume so that you won’t be asked this question. Nobody needs flyers. If we have to explain, then in this spirit: the first company burst, I left the second because I moved to another city, because I got married. In the third company, the job was initially temporary, because I was finishing writing my thesis. Now I'm looking permanent place full-time jobs.

At an interview you may hear: name your strengths and weaknesses. This is a common situation, be prepared for it. Under no circumstances say: I may be late, but not often... Or: I’m a morning person, after four o’clock I’m already nodding off, I’m not thinking well. Or: I get tired of communicating with clients, especially on the phone. It takes a lot of energy...

POUK

Positivity, Openness, Confidence, Competence - this is what the employer will evaluate during the interview.

Be prepared to complete the test task. Otherwise, some applicants may say: I will perform any tasks only if they pay me for the work. This is an immediate refusal.

Why do you want to work with us? Level of lies of applicants

Moscow

In Moscow they lie much more than in the provinces. Moreover, this lie is multifaceted and colorful. To the question: “Why do you want to work in our company?” Most often they answer like this:

- I want to discover new facets of myself...

— I am attracted by the opportunity to study in your company...

— all my life I dreamed of working in such a large company as yours...

— I like your friendly team and reviews about your company on the Internet...

- your company is a leader in the market, I would like to be part of your legend...

- you provide great opportunities for professional growth...

- I love responsibility, I like to work hard, I can’t imagine myself without work, and you have irregular hours...

Saint Petersburg

In St. Petersburg, the answer most often is 50/50:

— I care about both the level of income that your company offers and opportunities for professional growth...

— I want to put into practice the knowledge I acquired at the university...

Small towns

- We need to feed our family! I want money! - this can often be heard.

Draw your own conclusions.

What salary level are you applying for?

The question is not simple. It would be a good idea to do some research and find out how much your predecessor was paid in a similar position. In any case, you should have in your head the minimum number below which you do not agree to start work. There is also a maximum, the reality of which you almost don’t believe. From the very beginning, decide how much your skills and abilities are worth (probably no less than what you received in your previous job). It would be a good idea to calculate in writing how much money you need per month in principle. For example: housing rental - 20 t, gasoline 5 t, loan payment for a car - 10 t, food 20 t, hygiene products, unforeseen expenses - 5 t, holidays, courses, self-study, gifts - 10 t, clothes - 10 t. Set aside - 10 t. It already turns out to be 90 t. You need to look for a job for no less than this amount, indicate it without embarrassment in your resume.

The form in which you give your answer is very important.

You can say:

— I indicated 90 thousand in my resume. This is what you should focus on. (This is a rude answer. Most likely, there will be a refusal).

- How much do you offer? (Unacceptable, bazaar form of answer. However, they often resort to it).

— I indicated 90 thousand in my resume. But I'm open to different offers, especially if there is a prospect of financial growth during the year. (Much better already)

— At my last job I received a stable salary of 90 thousand. I would like to find a job with a similar starting salary. (After this, it’s better to remain silent and not put pressure on the employer at the first interview with remarks like: “Do you have such an opportunity?”)

— I received 90 thousand at my previous job, I indicated this in my resume. But I’m ready to start more modestly, since working in your company really attracts me with the training opportunities and level of responsibility. (You can say this when you are really ready for a lower salary and are very interested in this particular company).

The last two answers give the greatest chance of success.

Should I call back after the first interview?

Feel free to ask when leaving: “Can I ask if I have a real chance of passing this competition?” Most interviewees say a generic “Thank you for your time” and walk away. Such communication is not specific. Feel free to say one of the following phrases:

- Thank you for your time. I am very interested in this particular vacancy and will look forward to your call.

- Thank you for your time. May I ask you to let me know the results, whatever they may be?

— I was very pleased to communicate with you. I would be grateful if you allow me to be active and learn about the results. When could I call you?

- Thank you for the interview. I learned a lot from you in a short conversation. Will they call me back or is it better to inquire about the results myself?

Let's say you feel the answer is probably no. Then, in order not to languish in anticipation, ask the question directly:

- I'm sorry, do I understand correctly that I failed to pass the interview? If so, I beg you to tell me real reasons refusal. I still have to go through an interview, perhaps more than once. You would help me a lot if you pointed out my weak points.

You need to have the courage to utter such a phrase after an unsuccessful interview, write down what you heard point by point and calmly thank you again for the criticism. The employer can also be weak, just like you. You are afraid of refusal, but he is afraid and avoids refusing by looking straight into your eyes. Then he simply won’t call back or sends you a template letter with polite refusal. Or his secretary will do this unpleasant job for him. Most employers won't even bother to notify you of a refusal. This is weakness, a kind of cowardice. Help your employer tell you no directly. You will respect yourself more afterwards.

At the first interview, the employer assesses the overall adequacy of the applicant, his emotional background, whether the candidate arrived on time, and how he looks. You always need to give yourself time to hear the voice of your own intuition. Often the first stage of the interview takes place over the phone. When the interlocutor is not visible, but only heard, then such disadvantages as: undeveloped speech, unkindness, gloominess, monosyllabic answers, wariness, rude voice - become incredibly noticeable, they really stick out from the telephone receiver. Train yourself to smile and say kindly: “Yes, good afternoon!” in response to every incoming call, no matter if it’s from an unfamiliar number.

Level of motivation

"It's better not to take good employee“Take a bad one” - there is a saying among employers. Every employer dreams of hiring an employee... high level motivation. Therefore, if you persistently call back and are interested in the results, this is a plus, not a minus. Yes, this type of behavior is not inherent to everyone, but it often happens that at first the employer internally refused a person at an interview, but when he writes, calls, reminds of himself and says that he has listened to the recommendations and is mastering the touch typing method, a new accounting program, etc. , then the scales may well tip in your direction.

What can you give to the company?

When interviewing an employer, be prepared to answer this question cheerfully and in detail. “I am excellent at organizing a turnkey project, I had to give presentations to an audience of 1000 people, and participate in exhibition activities. I like to communicate with clients by phone, I am ready for overtime and an irregular schedule. Ready to work with documents, not afraid of routine. In 10 years of work, I have never been late; you can always rely on me for my work.” Never be afraid to praise yourself. To the question: “Would you hire yourself?” - confidently answer: “Yes!”

It is generally accepted that work is a source financial well-being, and therefore human happiness. This is true. But why then do some people who are not working, supported by their spouse, buy everything they need, often begin to experience emptiness in life and strive to go to work? This is not necessarily due to depression due to financial dependence. Many people tolerate it calmly. The fact is that work gives a person other advantages that not everyone sees and realizes.

Communication at work allows you to eliminate the emptiness in life. Even if conflicts occur, this is normal. They allow us to express our character and occupy our thoughts. Without them, a person feels sensory hunger and begins to pester others with all sorts of nonsense. Remember the old retired women sitting on a bench near the house and pestering young people with comments. This is precisely explained by the lack of communication after retirement, especially if there are no grandchildren and children live far away. And many retirees try to work, even if they don’t need money, in order to continue to feel like full-fledged citizens of society.

If a person does what he likes, he experiences the irreplaceable joy of work. For this reason, many go to low-paid jobs, just because they like it this work, although they pay little for it. This does not prevent people from hoping that in the future their work will be better valued financially or that they will acquire the necessary skills to advance in their profession, to career growth.

The need for self-realization, to demonstrate one’s abilities is a very important human need. Many writers write “on the table,” and artists put paintings unappreciated by their contemporaries on the shelf. They cannot help but create, although perhaps their works will only be appreciated by their descendants after their death.

People also need movement, changing the environment around them and self-improvement. Although not everyone likes to study educational institutions, but learning something new about life from time to time is important for most people. Therefore, many often change jobs in pursuit of new experiences. You shouldn't be afraid of this. Although not all employers understand and welcome this.

Work gives self-satisfaction if you see the results of your work benefiting people. Many people try to do social work for this purpose, which is not paid. There are organizations of volunteers that do work that is not prestigious, unpaid, but very necessary for society: caring for the sick, disabled, orphans, etc.

For some people it's not enough to feel the right people, in order to be happy, they also need to be able to command others and demonstrate their power. You don’t have to be a big boss to do this; sometimes even a cleaning lady in an institution manages to command people. Usually people who are in a subordinate, dependent position in the family try to lead at work. They realize their need for power here. But not always. There are people who are simply leaders by nature, and they always find themselves ahead.

Let's start, however, with money. No matter how much you sneer about “despicable metal,” 77% of workers admit that they are best motivated by good pay. But the importance of the money earned for us does not end there.

What’s interesting is that labor income has a different “value” for us than money that we got in some other way. “Modern Western culture distinguishes between “profane” and “sacred” money depending on its origin,” explains psychologist Anna Fenko. “For example, a windfall in the lottery, an inheritance, a fee or a bonus are considered “special” money that is usually spent not on everyday needs, but on the purchase of special items or unusual experiences.”

At the same time, the “profane” money we earn can also turn out to be traps. One of the most typical is when we believe that our earnings are a measure of success. This essentially means that the amounts I receive show how much I am worth.

“People often identify themselves with the business they are doing,” comments psychotherapist and business coach Natalya Tumashkova. - This is laid down in childhood, when the child is told: “Why did you do that? You're bad! And he learns: an assessment of my deeds is an assessment of my personality.”

We strive to leave a mark on the world

Philosopher Hannah Arendt once described two types of work. One of them is necessary to maintain life, but in the process of such work we do not produce something that will remain for a long time. This type includes cooking, washing, cleaning and our other everyday worries, in which there is nothing specifically human, and therefore a person in this case acts as an animal laborans, a “working animal.” The second type of work that humanity has always valued more is the production of objects that surround us, from cups and chairs to houses, bridges and airplanes.

The “creative man” can no longer touch what he produces, so it is difficult for him to rejoice in the work of his hands

We do not live in the lap of nature, but surrounded by objects created by our own hands. The accumulation of these objects creates our world and gives it permanence. It is creation that makes a person human - Arendt calls him homo faber, “the creative person.” Today this highest kind of work - creative work - is rapidly being eroded. There are more and more of us who do nothing with our hands, but only talk and tap on the keyboard. This is how financiers, insurers, programmers, consultants work... They all generate, process and redirect information flows.

A lot of knowledge, effort, creativity and will are required from us to achieve results, but the fruits of such work are ephemeral, they do not remain in the world and do not give it stability. The “creating man” can no longer touch what he produces, so it is difficult for him to rejoice in the work of his hands. Perhaps this is why many professionals in mid-life feel a craving for manual labor, dreaming of baking bread, painting dishes or starting their own farm...

We want to develop

But in modern world Self-actualization is becoming increasingly important. This word came into use not so long ago, and different people put different meanings into it. Is it connected with an interesting, favorite job? High professionalism? With creativity? Maybe it depends on whether the person has realized his dream?

Perhaps it’s easier to come from the other side and describe it through our emotions. We feel fulfilled when we reveal our inner potential, when our abilities, knowledge and skills are involved in our work. “It’s a feeling of being in your place and enjoying what you’re doing,” says Natalya Tumashkova. “Sometimes it’s the result, sometimes it’s the process, or both.”

What motivates us most at work?

• 77.1% - salary
• 37.9% - opportunity for career growth
• 37.3% - large-scale and interesting tasks
• 36,5% - comfortable atmosphere in the company
• 17.6% - professionalism of colleagues
• 17.6% - training opportunities

According to KELLY company, 2014.

Self-realization implies the ability to work, make efforts, and invest in one’s work. "It's like love relationships“In order to build them, we must invest in them,” explains psychoanalyst Maria Timofeeva. - It's the same with work. And for this, a person needs inner fullness - then he has something to invest. In essence, this is libido - understood in a broad sense as the capacity for love, which we can direct to different objects. Those who have this inner resource are able to work hard and hard. But they receive such a return - satisfaction, pleasure, joy - that this resource does not dry out, but is only replenished.”

Self-realization does not require career growth: building a career is considered a motivating factor by only 38% of Russians

But what about the stereotype, what gives us more satisfaction? creative work? “I think that self-realization is always about creativity,” says Natalya Tumashkova. - You can only create in different ways. There is such a parable. In the desert, a traveler meets a man rolling a heavy stone and asks: “What are you doing?” - “Don’t you see, I’m pushing a stone, I’m suffering.” Another person like him is met with: “What are you doing?” - “I earn by the sweat of my brow for my family.” Our traveler meets the third and asks him the same question. He smiles and says: “I am building a Temple.” This is just about self-realization.”

So self-realization does not necessarily require career growth: building a career is considered a motivating factor by only 38% of Russians.

“Soon it’s been 20 years that I’ve been working as a teacher,” says Sergei. - I have been offered more than once to become a head teacher, and then - who knows - maybe I would have risen to become a director. But I hate administrative work. My job is to teach. It’s impossible to work with children with sheer professionalism; they don’t let you freeze in place, they constantly force you to search and try. With every new class I discover something new in myself.”

Learning new things, getting to know yourself better, expanding your capabilities, realizing your mastery and at the same time feeling that there is still room for growth - in general, this means living life to the fullest.

We need recognition

Let’s imagine that at work we are endlessly criticized, but we don’t hear words of approval at all. If our work, our efforts, sometimes very serious, are not appreciated, we simply give up. On the other hand, a few words of encouragement at the most intense moment of work, when our strength is running out, can magically inspire us and charge us with new energy.

Why is it important for us to be recognized? “In the most general sense, recognition satisfies our deep, familiar desire to feel important to others,” says psychoanalyst Helen Vecchiali. “It confirms that we are full members of the group, part of the whole, moreover, without public recognition, self-respect is impossible.”

However, self-esteem is not so simple. “Recognition will work on self-esteem when you yourself know that you deserve it,” warns Natalya Tumashkova. - If it is undeserved, then the effect may be the opposite. And finally, if you don’t value yourself, then praise, especially from bosses, can become a drug, and we will need more and more doses.”

We should not be concerned about how creative, skillful and smart we are, but about whether our work worked out or not.

Maria Timofeeva believes that dependence on praise indicates our narcissism, this disease of the century.

“We are not always able to rely on our own assessment. In theory, we should be concerned not about how wonderful, creative, skillful, smart we are (pride and vanity lie behind this), but about whether our work worked out or not. In this case, we rely on our own assessment and experience joy not from praise, but from the fruits of our labor.”

But if it was not us who were appreciated, but the beauty, usefulness, originality, or exact compliance with the standards of our “work,” we can always rely on this achievement to move on.

We like to do common things

We spend no less time (and sometimes more) with colleagues than with family and friends. It is not surprising that we consider a good team a gift from fate. We can share joys and problems, receive the necessary support and help. “Colleagues are our reference group,” says Natalya Tumashkova. “And that’s why the feedback we get from them is so important.”

Getting up on time, getting to work, communicating with colleagues - all this supports people because it gives them a sense of consistency.

Work is also good because it allows us to feel like we belong to something larger than ourselves: a profession, a team, solving problems of national importance, or research that will change the future. Some of us work more effectively if we have someone to compete with.

“In a sense, these people take energy from their opponent. There is no rival - and work is not interesting. After all, it is more difficult to compete with time than with a strong competitor,” explains Natalya Tumashkova.

In teamwork, a synergy effect occurs (when the whole turns out to be greater than the sum components). Brainstorming, when we exchange ideas and come up with something new together, the common victories or defeats that we experience together - all these are strong collective emotions that are worth a lot.

A sense of consistency is important to us.

And finally, it’s simply important for us to go to work. At least for those of us who have difficulty with self-discipline.

“Getting up on time, putting yourself in order, making your way to work, chatting with colleagues at lunch - all this greatly supports people, because it gives them a sense of constancy,” explains Maria Timofeeva. - The need to go to work starts the clockwork of our lives. When you work from home, it takes a lot of energy to organize yourself. And here everything has already been done for you.”

Perhaps someone thought that remote work would deprive us of these advantages in the near future? “No matter how the Internet develops, face-to-face communication, including with colleagues, is irreplaceable,” argues Natalya Tumashkova. “Otherwise, why did you come up with Skype?”

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hNEMSCHK YOFETCHSHAYET PVSHYUOP OE KHDCHMEFCHPTSEFUS PVFELBENSHCHN Y OEDPUFBFPYUOP LPOLTEFOSCHN PFCHEFPN. according to ЪББДБЭФ ДПРПМОЪСHOSHCHE CHPRPTUSCH, YUBUFP YURPMSHЪHS YFP-FP ULBBOOPE chBNY LBL ЪBGERLH. rTY LFPN YOFETCHSHAET OE FPMSHLP RPMKHYUBEF OHTSOHA ENKH YOZHTNBGYA RP UKHEEUFCHH CHPRTPUB. BY FBLTSE UPJDBEF DMS UPYULBFEMS UFTEUUPCHHA UYFKHBGYA Y OBVMADBEF ЪB EZP RPCHEDEOYEN. OE UNHEBKFEUSH Y OE CHRBDBKFE CH RBOILH. URPLLPKOP CHPURTYOINBKFE MAVSHCHE DPRPMOYFEMSHOSHE CHPRPTUSCH, UFBTBKFEUSH PFCHEYUBFSH RP UKHEEUFCHH Y LTBFLP.

x OELPFPTSCHI YOFETCHSHHAETPCH ZMBCHOSCHK CHPRTPU UPVEUEDPCHBOYS - "rPYUENH?" uOBYUBMB YOFETCHSHAET ЪBDBEF LBLPK-FP RTPUFPK CHPRTPU. CHCH PFCHEYUBEFE "DB" YMY "OEF" YMY OBSCHCHBEFE YUFP-FP (OBRTYNET, MAVYNPE ЪBOSFYE). y YOFETCHSHAET FHF CE URTBYCHBEEF: "rPYUENH?" pYUEOSH YUBUFP LFP RTPUFPE "RPYUENH?" UFBCHYF UPYULBFEMS CH ЪBFTKHDOYFEMSHOP RPMPTSEOYE. ON OE OBEF, YuFP PFCHEFYFSH Y MEREYUEF YuFP-FP OECHTBHNYFEMSHOP. VKHDSHFE ZPFPCHSHL PFCHEFKH ABOUT CHPRTPU "rPYUENKH?", P YUEN VSHCH CHBU OY URTBYCHBMY. rPNOYFE: KHNOSHCHK YOFETCHSHAET KHCHYDYF Y KHUMSHCHYYF VPMSHYE, YUEN CHZHBLFYUEULY ULBTSEFE. BY CHUEZDB PVTBFYF PUPVPE CHOYNBOIE OE FPMSHLP ABOUT UPDETTSBOYE chBYEZP PFCHEFB, OP Y ABOUT CHBYKHCHETOOPUFSH, YULTEOOPUFSH, OB FP, LBL CHCH RPDBDYFE chBY PFCHEF. Oh MZYFE! lFP PUEOSH ЪBNEFOP. rTYCHEDEOOSCH OYCE CHPRPTUSCH ЪCHHYUBF RTBLFYUEULY ABOUT LBCDPN UPVEUEDPCHBOYY.

TBUULBTSYFE LTBFLP P UEVE. h DBOOPN UMHYUBE TBVPPFPDBFEMS YOFETEUKHEF CH RETCHHA PYUETEDSH RTPZHEUUYPOBMYYN RPFEOGYBMSHOPZP UPFTHDOILB. chPF Y UPPVEYFE ENKH, YUEN LPOLTEFOP chsch ЪBOINBMYUSH ABOUT RPUMEDOEN NEUFE TBVPFSCH, LBLPK CHH PLPOYUMY.

ABOUT LBLPK DPMTSOPUFY CHCHYDYFE EUVS YUETE RBTH (YMY RSFSH) MEF? pFCHEYUBS ABOUT LFPF CHPRTPU, OE OHTsOP ULTPNOYUBFSH. rMBOITHEFE UFBFSH OBYUBMSHOILPN? nPTSEFE UNEMP ЪBSCHYFSH PV LFPN, OP FPMSHLP CH FPN UMKHYUBE, EUMY chBY LCHBMYZHYLBGYS, PRSCHF Y OBOYS RPCHPMSAF OBDESFSHUS ABOUT RPDPVOKHA RETURELFYCHH. eUFEUFCHEOOP, PFCHEF DPMTSEO ЪCHHYUBFSH LPTTELFOP Y PVPUOPCHBOOP.

vPMSHYYOUFChP TBVPFPDBFEMEC RPMPTSYFEMSHOP PGEOSF UFTENMEOYE UPFTKHDOILB L LBTSHETOPNH TPUFH. rTY KHUMPCHYY, YuFP DPMTSOPUFSH RPЪCHPMSEF TBUFY. h GEMPN LFPF CHPRTPU, ULPTEE, OE P LBTSHETOSHI DPUFYTSEOYSI, B PV KHNEOY CHYDEFSH RETURELFYCHSHCH, RPOINBFSH, LBLYN PVTBBPN NPTsOP DCHYZBFSHUS L OBNEYOOOPK GEMY, CHOKHFTEOOYI NPFYCHBI, KHNEOYY RMBOYTPCHBFSH UPVUFCHOOHA TSYOSH Y CHIDEFSH RTPNETSKHFPYUOSCH TEKHMSHFBFSCH.

h ЪBCHYUYNPUFY PF FPZP, YuFP chsch TBUULBSCCHBEFE, OE FTHDOP RPOSFSH, OBULPMSHLP PVAELFYCHOP chsch PFOPUYFEUSH L UEVE LBL L RTPZHEUYPOBMKH, YOFETEUOB MY chBN UBNB RTPZHEUU YS YMY CHBU VPMSHYE YOFETEUKHEF LBTSHETOSCHK TPUF, OBULPMSHLP FPYuOP CHCH UPPFOPUYFE UPVUFCHOOPE TBCHYFYE Y RTPDCHYTSEOYE.

rPYUENH CHCH IPFYFE TBVPFBFSH CH OBYEK LPNRBBOYY? rTY PFCHEFE ABOUT DBOOSCHK CHPRTPU, FTEVHEFUS UETSHEOBS RPDZPFPCHLB. uPYULBFEMY ЪБУБУБУФХА YДХФ ABOUT UPVEUEDPCHBOYE FPMSHLP RPFPNKH, YuFP YI RTYZMBUYMY, B CHCHUE Oye RPFPNKH, YuFP TSEMBAF TBVPFBFSH YNEOOP CH LFK ZHYTNE. OP TBVPFPDBFEMA OKHTSOSHCH "RTEDBOOSCHE VPKGSCH". y EUMY chShch DBDYFE ENKH RPOSFSH, YFP chBN CHUE TBCHOP, ZDE FTHDYFSHUS, MYYSH VSHCH DEOSHZY RMBFYMY - LFP OE RTYVBCHYF chBN PYULPCH. rППФПНХ ОХЦОП РПМХУИФШ LBL NPTsOP VPMSHYE YOZHPTNBGYY P "RTYOINBAEEK UFPTPOE" (OBRTYNET - YUETE YOFETOEF). fPZDB ABOUT UPVEUEDPCHBOY CHCH UNPTSEFE VMEUOKHFSH RPMHYUEOOOSCHNY UCHEDEOYSNY Y KHVEDYFSH YOFETCHSHAETB, UFP UDEMBMY CHSHCHVPT PUPOBOOP.

rMPIP, EUMY CHCH VKhDEFE PFCHEYUBFSH TBUIPTSYNY ZHTBBNY: "NEOS RTYCHMELBAF RETURELFYCHSH TPUFB, YOFETEUOBS TBVPFB, UPMYDOBS ZHYTNB...". lBODYDBF DPMTSEO RTYCHEUFY UETSHEOSH Y LPOLTEFOSCH DPCHPDSH: TSEMBOE RTYNEOIFSH UCHPA LCHBMYZHYLBGYA Y PRSHCHF FBN, ZDE POY NPZHF DBFSH OBYVPMSHIKHA PFDBYUH Y VHDHF RP DPUFPYO UFCHH PGEOEOSCH, RTYCHMELBFEMSHOPUFSH TBVPFSHCH UYMSHOPK LPNBODE RTPZHEUUYPOBMPCH.

uHEEUFCHHAF PFCHEFSHCH, LPFPTSCHE RPCHFPTSAFUS NYMMYPO TB, OBRTYNET: "NOE OTBCHYFUS TBVPFBFSH U MADSHNY." dBCE EUMY LFP Y FBL, RPUFBTBKFEUSH YVETSBFSH YFBNRPCH. OBRTYNET, TBUULBTSYFE P chBYEK NBOETE TBVPFSCH U LMYEOFBNY. pFUHFUFCHYE YFBNRPCH Y VBOBMSHOPUFEK RTPYCHPDYF VMBZPRTYSFOPE CHREYUBFMEOYE.

chBTYBOF PFCHEFB: with NOPZP ЪOBA P chBUYEK ZHYTNE, YЪHYYCH RHVMYLBGYY CH RTEUUE (RPZPCHPTYCH UP UREGYBMYUFBNY, RPVSHCHBCH ABOUT UBKFE yoFETOEFB Y F.R.). noe PYUEOSH YNRPOYTHEF hby BCHFPTYFEF CH DEMPCHPN NYTE, UFYMSH TBVPFSH, B FBLCE LTHZ NPYI VKHDHEYI PVSBOOPUFEK. eUMY ChSH PLBTSEFENOE DPCHETYE, FP S UP UCHPEK UFPTPOSCH - (DBMEE UMEDHEF RETEYUYUMEOYE FAIRIES HNEOYK Y OCHSHCHLPCH, LPFPTSHCHE NPZHF VSHFSH RPMEOSCH LPNRBOYY).

rPYUENH CHCH UYYFBEFE UEVS DPUFPKOSCHN ЪBOSFSH UFKH DPMTSOPUFSH? h YUEN hBYY RTEINHEEUFCHB RETED DTHZYNY LBOYDBFBNY? fP OBYMKHYUYK CHPRTPU DMS LBODYDBFB, YUFPVSH VE MTsOPK ULTPNOPUFY OBCHBFSH UCHPY ZMBCHOSHE RTEINHEEUFCHB RETED DTHZYNY RTEFEODEOFBNY. rTY LFPN CHCH DPMTSOSCH RTDPDENPOUFTYTPCHBFSH UCHPE KHNEOYE KHVETSDBFSH, RPDYUETLYCHBS UCHPY RTEINHEEUFCHB. rMPIP, EUMY CHCH Y ABOUT LFPF CHPRTPU PFCHEYUBEFE UMBVSHCHNY BTZHNEOFBNY Y RTYCHPDYFE UCHPY ZHTNBMSHOP-VYPZTBZHYUEULYE IBTBLFETYUFYLY.

lBLPLCHSHCHBY MUCH MORE UFPTPOSHCH? CHURPNOYFE P UCHPYI ZMBCHOSHI KHUREIBI Y DPUFYTSEOYSI ABOUT RTEDSHDHEYI TBVPFBI YMY RTPUFP CH TSIYOY. FERETSH ЪБДБКFE УЭВе ЧПРИТУ, ЪБ УУЭФ ЛБЛПЗП ЛБУЕУФЧБ ЧШЧ ЪФИИХУРИПЧ DPVIMYUSH?

UETSHESHCHK BOBMY DBUF CHPNPTSOPUFSH PRTEDEMYFSH CHBYY UYMSHOSHE UFPTPOSH. h LBYUEUFCHE YMMAUFTBGYY CHUEZDB MHYUYE RTYCHEUFY LPOLTEFOSHCHE UIFKHBGYY, CH LPFPTSCHI RPTPSCHMEOYE DBOOSCHI LBUEUFCH, RTYCHAMP CHBU L KHUREYH.

h RETCHHA PYUETEDSH OHTsOP RPDYUETLOHFSH FE LBYUEUFCHB, LPFPTSHCHE FTEVHAFUS DMS DBOOPC TBVPFSCH.

ABOUT PCHYFE CHBY UMBVSCHE UFPTPOSCH. h TELPNEODBGYSI DMS FEEI, LFP YEEF TBVPFH, RTEDMBZBEFUS RTEDUFBCHMSFSH UCHPY UMBVSHCHE UFPTPOSCH LBL RTDDPMTSEOYE UIMSHOSHI, OBRTYNET, RTEDMBZBEFUS TBUULBBFSH TBVPFPDBFEMA P FPN, LBL CHCH O NPTSEFE VTPUYFSH OBYUBFPE DEMP, B HKFY CHPCHTENS U TBVPFSH - LFP RTPUFP CHCHCHYE chBYI UYM.

ъB ьФИН CHPRTPUPN LTPEFUS OE UFPMSHLP TSEMBOIE DEKUFCHYFEMSHOP KHOBFSH P CHBYI RPMPTSYFEMSHOSHYI PFTYGBFEMSHOSHCHI LBYEUFCHBI, ULPMSHLP URPUPVOPUFSH L PFLTSCHFPUFY, KHNEOYE PFCHEY BFSH ABOUT OEHDPVOSCH CHPRPTUSCH, KHCHETEOOPUFSH CH UEVE.

OE ChSHCHDBChBKFE YFBNRPCH, KH LBTSDPZP YЪ OBU DPUFBFPYuOP NOPZP OEDPUFBFLPC, "YNEAEYI RTBCHP ABOUT TSYOSH" - LFP-FP FETSEF TBVPFPURPUPVOPUFSH RPD CHZMSDBNY OEDPVTPTSEMBFEMEC , OELPFPTSHCHE CHSHCHOPUSF THFYOOOPK TBVPFSH, Y VPMSHYOUFChP YЪ OBU U FTHDPN RPDOINBAFUS U KhFTB, YUFPVSH KHUREFSH ABOUT TBVPFH CHCHTENS.

rPDKHNBKFE, YuFP DEKUFCHYFEMSHOP RTYUHEE YNEOOP chBN Y OE VPKFEUSH VSHFSH PFLTPCHEOOSCHNY. CHEDSH FPMSHLP KHCHETEOOSCHK CH UEVE YUEMPCHEL NPTsEF ZPCHPTYFSH P UCHPYI OEDPUFBFLBI.

rPYUENH CHCH HYMY U RTEDSHDHEEK TBVPFSCH? rMPIP, EUMY RTYYUYOPK KHIPDB VSHM LPOZHMYLF, EUMY LBODYDBF THZBEF VSHCHYE FBN RPTSDLY Y UCHPEZP VSCHCHYEZP THLPCHPDYFEMS. HIPD U TBVPFSH YЪ-ЪB LPOZHMYLFB SCHMSEFUS VEZUFCHPN PF FTHDOPUFEK, RTY'OBOYEN UPVUFCHOOOPZP RPTBTSEOYS, OBLMBDSCHCHBAEIN PFREYUBFPL ABOUT UBNPPGEOLH MYUOPUFY. IPTPIYK LBODYDBF RPDYUETLOEF FP RPYFYCHOPE, YuFP VSHMP CH EZP RTEDSHDHEEK TBVPFE Y CHBINPPFOPYEOSI U MADSHNY, Y OBPCHEF FBLYE DPUFPKOSH RTYUYOSCH, LBL TSEMBOE VPMEE YOFETE UOPK (CHSCHUPLPPRMBYCHBENK, DBAEEK ChPNPTSOPUFY RTPZHEUYPOBMSHOPZP TPUFB) TBVPFSH Y UFTENMEOYE OBYVPMEE RPMOP TEBMYPCHBFSH UCHPY CHPNPTSOPUFY.

PRYYYFENOE FTHDOHA RTPVMENKH, U LPFPTPK chBN RTYIPDIMPUSH UFBMLYCHBFSHUS? rTELTBUOBS CHPNPTSOPUFSH RTDPDENPOUFTYTPCHBFSH UCHPE KHNEOYE TEYBFSH RTPVMENOSCHE UIFKHBGYY, HUYFSHUS ABOUT PYYVLBY, BOBMYYTPCHBFSH CHPNPTSOPUFY UFTBFEZYK RPCHEDEOYS.

dMS TBVPFPDBFEMS CHBTsOP, ULPTEE, OE RTPUFP RETEYUUMEOYE UYFKHBGYK, CH LPPTSCHI CHSH RPFETREMY ZHYBULP, B RPOINBOYE FPZP, YFP CH PGEOYCHBEFE LBL OEKHDBYUKH, URPUPVOSCH MY PV LFP N TBUULBYSCCHBFSH, LBLYN PVTBBPN RTEPDPMECHBEFE FTHDOPUFY.

OYLFP YЪ OBU OE ЪBUFTBIPCHBO PF OEKHDBYU, KH LBTSDPZP, CH FPN YUYUME Y YUEMPCHELB, UYDSEEZP OBRTPFYCH CHBU, VSHMY UCHPY CHJMEFSHCH Y RPTBTSEOYS. Th RETED RPUME UPCHETYEOOSCHI PYYVPL, TBKHNOPUFY RTYOINBENSCHI TEYEOYK Y KHNEOY OE OBUFKHRBFSH ABOUT FE TSE ZTBVMY.

pYUEOSH YUBUFP PYYVLB LBODYDBFPCH ЪBLMAYUBEFUS CH FPN, YuFP SING PRYUSCHCHBAF UMPTSOKHA UYFKHBGYA, B ЪBFEN ZPCHPTSF - S U OEK URTBCHYMUS. ABOUT UBNPN DEME, ЪPOB RTPVMENBFYLY YOFETEUKHEF NEOEDCETB RPUFPMSHLH RPULPMSHLH. EZP CHOYNBOYE ULPOGEOFTYTPCHBOP ABOUT BMZPTYFNE TEYEOYS UMPTSOSCHI RTPVMEN, KHNEOY LBODYDBFB UPUTEDPPFPYYFSHUS, TBVPFBFSH RPD DBCHMEOYEN CHTENEY YMY PVUFPSFEMSHUFCH, KHNEOY TEYBFSH ЪББДБУХ РПФБОП, RTYUMHYYCHBFSHUS L NOOOYA Y RPDULBЪLBN PLTHTSBAEYI, ZYVLPUFY CH RTYOSPHYY PFCHETTSEOYY URPUVPVPCH RPCHEDEOYS.

OE RPNEYBEF MY chBYB HUEVB/MYUOBS TSYЪOSH DBOOPC TBVPFE, UCHSBOOPC U DPRPMOYFEMSHOSCHNYA OBZTHOLBNY (OOEPTNYTPCHBOOSCHK TBVPYUYK DEOSH, DMYFEMSHOSHE YMY DBMSHOYE LPNBODYT PCHLY, RPUFPSOOSHE TBYAEDSH)? UFPYF ЪBDKHNBFSHUS, EUMY chBN ЪBDBMY FBLPK ChPRTPU. h OELPFPTSCHI ZHYTNBI, RSCHFBSUSH PVPKFY ЪBLPO, UFBCHSF TSEUFLYE HUMPCHYS, FBLYE, LBL: OE ЪBCHPDYFSH DEFEC PRTEDEMEOOPE CHTENS, OE PZhPTNMSFSH VPMSHOYUOSCH MYUFSH RP KHIPDH ЪB TEVEOLPN, OE PZhPTNMSFSH PFRKHULPCH VEYU PITBOEOYS UPDETSBOYS Y F.D. h MAVPN UMKHYUBE, EUMY chBU URTBYCHBAF: "oe RPNEYBEF MY HYUEVB TBVPFE?", UFPYF EEE TB CHUE CHECHUYFSH Y PVDKHNBFSH. CHEDSH EUMY CH LPNRBOY OEF CHPNPTSOPUFY PFRTBYCHBFSHUS, NPTsEF RPRTPVPCHBFS RPDSHULBFSH VPMEE RPDIPDSEE NEUFP.

EUMY CHCH RPMKHUYFE UBH TBVPFH, LBLYNY VHDHF CHBY RETCHSHE YBZY? chPRTPU YUBEE ЪBDBEFUS RTEFEODEOFBN ABOUT NEUFB NEOEDCETPCH Y BDNYOUFTBFYCHOSHE DPMTSOPUFY. UMEDHEF RPLBЪBFSH UCHPE ЪOBLPNUFChP U RPDPVOSHNY UYFKHBGYSNY Y KHNEOYE RTPSCHMSFSH YOYGYBFYCHH. PUFETEZBKFEUSH RTEDMBZBFSH YЪNEOOYS, EUMY CHCH OE YNEMY CHNPTSOPUFY DPUFBFPYUOP PUBLPNYFSHUS U UPUFPSOYEN DEM.

mYUOBS TSY'OSH. rPYUENH-FP CHUE CHPRPTUSCH, ЪBFTBZYCHBAEYE bFH PVMBUFSH, CHSHCHCHBAF FBLCE VPMSHYPE UNHEEOOYE.

h VPMSHYOUFCHE UMKHYUBECH CHPRPTUSCH P MYUOPK TSYYOYE UFBCHSF GEMSHA RTPOILOKhFSH CH EЈ FBKOSHCH, ULPTEE, RPOSFSH FH ZTBOYGH, DP LPFPTPK chsch URPUPVOSH ZPCHPTYFSH P UEVE U OEOBLPNSCHN YUEM PCHELPN. oBULPMSHLP chshch PFLTSCHFSCH Y LBL chsch KhDETTSYCHBEFE ZTBOYGSCH UCHPEZP "S", DPUFBFPYuOP MY chshch OEBCHYUYNSCH Y UBNPUFPSFEMSHOSCH, ZPCHPTYFE MY P FPN, YuFP ChBU CHPMOHEF, YMY RSCHFB EFEUSH KHKFY PF PVUKHTSDEOOYS MYUOSHI FEN. y EUMY chShch RTEDRPYUIFBEFE OE TBURTPUFTBOSFSHUS P UCHPEK YUBUFOPK TSYYOY, OBULPMSHLP DEMYLBFOP chsch KHNEEFE LFP DEMBFSH.

ABOUT LBLHA ЪBTRMBFH CHCH TBUUUYFSHCHBEFE? tHUULBS RPUMPCHYGB ZMBUYF: "lFP UEVE GEOSCH OE OBEF, FPF CHUEZDB RTPDEYECHYF". mHYUYE CHUEZP KHLBBBFSH UTEDOAA DMS chBU UHNNH, RPDYUETLOKHCH RTY LFPN, YuFP CHSH OBDEEFEUSH ABOUT PRMBFKH chBYEZP FTHDB OE OYCE EZP TSCHOPYUOPK UFPYNPUFY.

TELPNEODHEFUS Y'VEZBFSH DPFPYOPZP PVUKhTSDEOOYS PRMBFSH chBYEZP FTKHDB EEE DP FPZP, LBL chShch RPMKHUYFE CHNPTSOPUFSH PRYUBFSH FP, YuFP NPTSEFE RTEDMPTSYFSH LPNRBOYY, B TSE ЪBSCHMEOYK, YuFP ЪBTRMBFB DMS ChBU "OYUEZP OE OBYUIF".

th EEE P CHPRTPUBI:еUMY chBN CHDTHZ ЪBDБMY ChPRTPU, PFCHEFB ABOUT LPFPTSCHK CHCH OE OBEFE, MHYUYE YUEUFOP ULBUBFSH PV LFPN. chPPVEE, PFRTBCHMSSUSH ABOUT UPVEUEDPCHBOYE, OHTsOP VShchFSH ZPFPCHSHCHN L FPNH, YuFP ChBU NPZHF RPRTPPUYFSH PFCHEFYFSH ABOUT OELPFPTSHYUYUFP RTPZHEUUYPOMSHOSHCHPRTPUSHCH, RTDPDENPOUFTYTPCHBFSH UCHPY HNEOS. EUMY OELPFPTSCHPRTPUSH RPLBTSKHFUS chBN VEUFBLFOSHCHNY, RPUFBTBKFEUSH OE CHSHBLBSCHBFSH UCHPEZP CHPNHEEOYS. TEBZYTHKFE NSZLP, Y'VEZBS ЪBSCHMEOYK FYRB "LFP L DEMH OE PFOPUIFUS".

KhiPDYFSH PF "OECHSHCHOPUINSHI" CHPRTPUPCH, LBUBAEYIUS chBYEK MYUOPK TSYOY, MHYUYE DTHZYN RKHFEN: "nPTsOP NOE PFCHEYUBFSH ABOUT LFPF CHPRTPU?" OE ЪБВШЧЧБКFE P РТБЧИМБИ CHETSMYCHPUFY, YUFPVSH OH UMKHYUMPUSH. dBCE EUMY chshch RPKNEFE PE CHTENS UPVEUEDPCHBOYS, YuFP LFB TBVPFB OE DMS ChBU.

oEDPRKHUFYNP OE ЪBDBFSH OH PDOPZP CHPRPTUB, EUMY chBN RTEDMPCEOP YI ЪBDBCHBFSH. YuFPVSH OE PLBBBFSHUS BUFYZOKHFSCHN CHTBURMPI RTEDMPTSEOYEN ЪBDBCHBFSH CHPRPTUSCH, ЪBTBOEE ЪБЗПФПЧШFE UEVE URYUPL YOFETEUHAEYI CHBU CHPRTPUPCH. rPUFBTBKFEUSH ЪBDBFSH FBLYE CHPRPTUSCH, LPFPTSCHE ZPCHPTYMY VSC P chBYEK ЪБЪБЪБЪБЪФЭТУПЧБOOПУФY Ch DBOOPC TBVPFE.

chPF OELPFPTSCHE YJ CHPRTPUPCH, LPFPTSCHE chsch NPTSEFE ЪBDBFSH FPNH, LFP VHDEF RTPCHPDYFSH UPVEUEDPCHBOIE:

• YuFP THLPCHPDUFCHP TsDEF PF UPFTHDOILB CH LFPC DPMTSOPUFY?
• lBLYE TEKHMSHFBFSH PTSIDBAFUS ABOUT YURSHCHFBFEMSHOPN RETIPDE?
• lBL VHDEF RTYNETOP CHSHZMSDEFSH TBURPTSDPL NPEZP TBVPYUEZP DOS?
• lPNH S OERPUTEDUFCHOOOP VHDH RPDYYOSFSHUS?
• oBULPMSHLP CHBTsOB LFB TBVPFB DMS LPNRBOYY?
• lBLYE RTPZTBNNNSCH PVHYUEOYS Y RPDZPFPCHLY RTEDPUFBCHMSAFUS?
• lBLYE YNEAFUS CHPNPTSOPUFY DMS UMHTSEVOPZP YMY RTPZHEUUYPOBMSHOPZP TPUFB?
• lBLPCHSHCH RMBOSHCH Y RETURELFYCHSHCH UBNPK LPNRBOYY?
• at LBLYNY RPDTBDEMEOOYSNY NOE RTYDEFUS CHJBYNPDEKUFCHPCHBFSH?

OE UFTENYFEUSH ЪBDBFSH CHUE ЪБЗПФПЧМЭООШЧ ЪБВМБЗПЧТеНООП CHPRPTUSCH. mHYUYE PZTBOYUYFSHUS DCHHNS-FTENS, UPPFCHEFUFCHHAEYNY RTEDSHDHEENH LPOFELUFH Y OBUFTPEOYA UPVEUEDPCHBOYS. yNEKFE CH CHYDH, YuFP OEF OILBLPC OEPVIPDYNPUFY CH FPN, YuFPVSH UFTENIFSHUS CHUE CHSHCHSUOYFSH ABOUT RETCHPN UPVEUEDPCHBOYY. x chBU EEE VKhDEF CHPNPTSOPUFSH URTPUIFSH, LPZDB chBN UDEMBAF RTEDMPTSEOYE.